Pack Details

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Safety Instructions

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Preventive Care

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User manual

Frequently Asked Questions

What to do if the dose activator is blocked or you have the impression you have not injected the full dose?

Do not give a second injection the same day.

What if the pen is damaged?

Do not use the pen.

What to do if something looks wrong?

  • Only use the pen if the solution is clear, colourless & free of particles.
  • If you cannot solve the issue by yourself or if you are uncertain, contact your physician, pharmacist, or caregiver.

What precautions should be taken if air bubbles are noticed in the cartridge?

You can use your pen without any concern.

While preparing the pen for first use no solution is expelled?

Turn the dose knob to the hard stop. Make sure the figure "80" is fully visible & centred in the dose window with the white mark aligned in the window notch.